We want you to be delighted with your purchase. If any product you order from Day-Timers fails to meet your expectations (and you are the sole judge), you may return it immediately, for a prompt refund, exchange or credit.

If you are not completely satisfied with any product, you can return it immediately in good condition for a prompt refund, exchange, or credit. Handling and carriage fees are not refundable. To ensure your return is processed correctly, please refer to the reverse side of your invoice for full instructions on how to return goods.

Welcome to the Internet site of Day-Timers Pty Limited (our "Site"). Day-Timers want you to know what type of information we learn about you when you visit our Site. We'd also like you to know how we use your information and how you can change it. We collect internet-related information about our customers as a whole to learn statistical and demographic information about our audience. This information includes times of access, browser types, the Internet addresses of referring pages, and the pages most often visited. When you visit our Site, we also recognise your "domain name", but not your e-mail address. We will only see your e-mail address if you give it to us by filling out a form or by sending us an e-mail message. If you provide information about yourself by registering on a page, completing a survey, or otherwise voluntarily telling us about yourself or your activities, we will collect that information for our own use. We use your information, and that of other visitors, to improve our products, services and the content of our Site. We may also use this information for our own marketing purposes. If you do not wish to receive information from Day-Timers you may let us know by sending us an email to office@daytimer.co.uk or by calling our call centre, or by sending a letter to the address below. From time to time we may also share your information for marketing and promotional purposes with reputable companies that we have pre-screened and whose products we think you may find of interest. Of course, we only share this information with your permission. If you do not wish to have your information shared with other companies, you may let us know by sending us an email to office@daytimer.co.uk, or by calling our call centre, or by sending a letter to the address below. Please be sure to give us your exact name and address to ensure that we have your name placed on our "Do Not Share" list.

Cookies

When you visit our Site, we will set a cookie into the memory of your browser. Cookies are very small, text-only files. They cannot access and read the files on your hard drive and cannot be used as viruses. Most major commercial Internet sites use cookies for various purposes. Our cookie is only recognisable by the Day-Timer web site. Another website will not be able to read the cookie in order to tell that you have been to our website. We will only use this cookie to record session information such as what items consumers add to their shopping cart, not as a way to track personal information about you. If you prefer, you can set your browser to refuse cookies. This will in no way affect your ability to shop our on-line store. In addition we do not partner with or have special relationships with any ad server companies.

Security

To ensure that the Day-Timer web site meets your security expectations, our site uses a Secure Socket Layer (SSL) to establish a secure communication channel between our server and your browser. We always use this industry-standard encryption technology when transferring and receiving consumer data over our Site. Paying by credit card across the Internet is now as secure as any other transaction, especially at www.daytimer.co.uk. To view the Veri-sign certificate confirming this: click the right hand mouse button on the page where you enter your credit card details. From the menu that appears select "Properties" and then "Certificates". The site will then display the certificate proving it is secure.

Assuring you or our best attention at all times.
Day-Timers Pty Limited
38 Leighton Place
Hornsby NSW 2077
PO Box 570
Hornsby, NSW 2077
Tel: Toll Free:
1300 360 587
In Sydney:
9476 1622
Fax:(02) 9477 6624
Email:sales@daytimer.com.au

Day-Timers reserves the right to change or update this policy at any time by posting a notice that we are changing our privacy policy or by sending an e-mail message to previously registered visitors.